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How to change your email? (for publishers)

If you have used PayPal, Webmoney or QIWI as payment solution.

To change your registration email address write us at support@sape.ru, indicating:

  • your username in our system
  • new email address
  • old email address
  • exact time (date, hour:min), amount and other bank details of a couple payments from this account.

If possible, send your letter from the email indicated at registration. You can check it in your profile.

You can find out the exact time of your payment in PayPal. Or, if you've used Webmoney, use Webmoney Keeper Classic / Webmoney Keeper Light.

If you've payed by bank transfer

Send us at support@sape.ru a copy of the official company letter where you ask to change your details. Note, that the letter must be stamped by your company. In the letter duplicate your username in our system and new email address.

Please note that you must have an unique email. You cannot register multiple accounts from one email address.